Shipping Policy for ReLeaf Therapy Oil
Effective Date:
24-Nov-2024
At ReLeaf Therapy Oil, we aim to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the processing, shipping, and delivery of your purchases. By placing an order with us, you agree to the shipping terms below.
1. Order Processing
1.1 Processing Time
Orders are processed within 1-3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
1.2 Order Confirmation
Once your order is placed, you will receive an email confirmation with your order details.
1.3 Order Updates
You will be notified via email when your order has been shipped, along with tracking information (if applicable).
2. Shipping Options
We offer the following shipping options:
2.1 Standard Shipping
Delivery within 5-7 business days (domestic).
2.2 Express Shipping
Delivery within 2-3 business days (domestic).
Additional charges apply.
2.3 International Shipping
Delivery times vary based on the destination, typically 7-14 business days.
Customs duties, taxes, or fees are the responsibility of the recipient.
3. Shipping Costs
3.1 Domestic Orders
Standard shipping is calculated based on the total weight and destination of the order.
Free standard shipping is available on orders over $50 (before tax and discounts).
3.2 International Orders
Shipping costs for international orders are calculated at checkout.
3.3 Expedited Services
Express or overnight shipping costs will be displayed at checkout.
4. Delivery Times
4.1 Domestic Delivery
Estimated
delivery is 5-7 business days for standard shipping
and 2-3 business days for express shipping.
4.2 International Delivery
Delivery times vary based on the destination country. Please allow up to 14business days for international shipments.
4.3 Delays
Shipping times are estimates and may be affected by external factors such as weather, holidays, or carrier delays.
5. Tracking Your Order
5.1 Tracking Information
Once your order is shipped, a tracking number will be provided via email.
Use the tracking number to monitor the status of your delivery.
5.2 Missing Tracking Information
If you have not received tracking information within 3 business days of placing your order, contact our customer service team for assistance.
6. Lost, Stolen, or Damaged Packages
6.1 Lost Packages
If your package is marked as delivered but you have not received it, please
check with your neighbors or local post office first.
If the package is still not found, contact us at info@releaftherapyoil.com for further assistance.
6.2 Stolen Packages
We are not responsible for packages stolen after delivery confirmation. Consider using a secure delivery address or opting for signature-required delivery.
6.3 Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery with photos of the damaged item(s) and packaging.
7. Incorrect Shipping Information
7.1 Address Errors
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address, additional shipping charges may apply to resend the package.
7.2 Order Changes
Changes to shipping addresses must be requested within 24 hours of placing an order.
8. International Shipping Terms
8.1 Customs and Duties
Recipients are responsible for any customs duties, taxes, or fees imposed by their
country.
We are not liable for delays caused by customs clearance.
8.2 Restricted Items
Some countries may restrict or prohibit the import of certain products. It is the customer’s responsibility to ensure compliance with local regulations.
9. Free Shipping Promotions
9.1 Eligibility
Free shipping applies to orders meeting the promotional threshold (e.g., orders over $50).
Free shipping is limited to standard domestic shipping.
9.2 Exclusions
Free shipping promotions do not apply to international orders or expedited
shipping options.
10. Customer Support
If you have any questions or concerns about our Shipping
Policy or need help with your order, please contact us:
Email:info@releaftherapyoil.com
Phone: 910-502-4517
Shipping Policy for ReLeaf Therapy Oil
Effective Date:
27-Nov-2024
At ReLeaf Therapy Oil, we aim to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the processing, shipping, and delivery of your purchases. By placing an order with us, you agree to the shipping terms below.
1. Order Processing
1.1 Processing Time
Orders are processed within 1-3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next
business day.
1.2 Order Confirmation
Once your order is placed, you will receive an email confirmation with your order details.
1.3 Order Updates
You will be notified via email when your order has been shipped, along with tracking information (if applicable).
2. Shipping Options
We offer the following shipping options:
2.1 Standard Shipping
Delivery within 5-7 business days (domestic).
2.2 Express Shipping
Delivery within 2-3 business days (domestic).
Additional charges apply.
2.3 International Shipping
Delivery times vary based on the destination, typically 7-14 business days.
Customs duties, taxes, or fees are the responsibility of the recipient.
3. Shipping Costs
3.1 Domestic Orders
Standard shipping is calculated based on the total weight and destination of the order.
Free standard shipping is available on orders over $50 (before tax and discounts).
3.2 International Orders
Shipping costs for international orders are calculated at checkout.
3.3 Expedited Services
Express or overnight shipping costs will be displayed at checkout.
4. Delivery Times
4.1 Domestic Delivery
Estimated delivery is 5-7 business days for standard shipping and 2-3 business days for express shipping.
4.2 International Delivery
Delivery times vary based on the destination country. Please allow up to 14 business days for international shipments.
4.3 Delays
Shipping times are estimates and may be affected by external factors such as weather, holidays, or carrier delays.
5. Tracking Your Order
5.1 Tracking Information
Once your order is shipped, a tracking number will be provided via email.
Use the tracking number to monitor the status of your delivery.
5.2 Missing Tracking Information
If you have not received tracking information within 3 business days of placing your order, contact our customer service team for assistance.
6. Lost, Stolen, or Damaged Packages
6.1 Lost Packages
If your package is marked as delivered but you have not received it, please check with your neighbors or local post office first.
If the package is still not found, contact us at info@releaftherapyoil.com for further assistance.
6.2 Stolen Packages
We are not responsible for packages stolen after delivery confirmation.
Consider using a secure delivery address or opting for signature-requireddelivery.
6.3 Damaged Packages
If your package arrives damaged, please contact us within 7 days ofdelivery with photos of the damaged item(s) and packaging.
7. Incorrect Shipping Information
7.1 Address Errors
Customersare responsible for providing accurate shipping information.
If an order is returned due to an incorrect address, additional shipping chargesmay apply to resend the package.
7.2 Order Changes
Changes to shipping addresses must be requested within 24 hours ofplacing an order.
8. International Shipping Terms
8.1 Customs and Duties
Recipientsare responsible for any customs duties, taxes, or fees imposed by theircountry.
Weare not liable for delays caused by customs clearance.
8.2 Restricted Items
Somecountries may restrict or prohibit the import of certain products. It isthe customer’s responsibility to ensure compliance with local regulations.
9. Free Shipping Promotions
9.1 Eligibility
Freeshipping applies to orders meeting the promotional threshold (e.g., orders
over $50).
Freeshipping is limited to standard domestic shipping.
9.2 Exclusions
Freeshipping promotions do not apply to international orders or expedited
shipping options.
10. Customer Support
If you have any questions or concerns about our Shipping
Policy or need help with your order, please contact us:
Email: info@releaftherapyoil.com
Phone:000 123 45
